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Best Price Guarantee

If you find a lower price, we'll match it.

At ZiahCare, we are committed to providing our customers with the best prices on the market. Our Best Price Guarantee ensures that you will always get the lowest price on your favorite products. If you find a lower price from a qualifying retailer, we will match it.

Frequently Asked Questions

How do I request a price match?

Contact ZiahCare Customer Service with the following details:

  • Your name and contact information.
  • The ZiahCare product you wish to price match.
  • The name and website or store of the qualifying retailer.
  • Proof of the lower price (e.g., a screenshot, link, or ad).

Our customer service team will verify the lower price and product eligibility.

What are the qualifications for the Best Price Guarantee?

  • The product must be identical in brand, model, and specifications.
  • The product must be available for purchase from a qualifying retailer, either in-store or online.
  • The lower price must be verifiable and available to the general public at the time of the price match request.
  • The lower price must be in the same currency and include any shipping, handling, and taxes.

Are there any exclusions I should know before contacting ZiahCare?

Yes, price matches are not applicable to:

  • BOGO (Buy One, Get One) promotions
  • Flash sales
  • Custom products
  • Backorders and out-of-stock products
  • Store-wide, site-wide, and category-wide promotions
  • Rebates and gifts with purchase
  • Outlets and third-party retailers
  • Products sold by third-party retailers on Amazon (even if fulfilled by Amazon)
  • Clearance products and going-out-of-business sales
  • Loyalty promotions, reward certificates, and credit/financing offers
  • In-store services pricing and warranties
  • Delivery and assembly pricing and warranties
  • Trade-in offers, pre-owned, and demo product pricing
  • Employee discounts in addition to price matching

I found a lower price after I purchased, what can I do?

If you purchase a product from ZiahCare and find a lower price within 30 days of your purchase, contact us, and we will refund the difference.

Can shipping and delivery charges be price matched?

No. Neither shipping nor delivery charges are included in the Best Price Guarantee program.

Does your price match policy apply to pre-orders and backorders?

This does not apply to backorders on a retailer's site. The qualifying retailer must have the item in stock and the ability to place an order for the item to be eligible for the Best Price Guarantee.

What if the retailer does not have the item in stock?

Price matching is not eligible if the qualifying retailer's item is out of stock.

Please note that this policy is subject to change at ZiahCare's discretion. If you have any questions, please feel free to email us at or give us a call at +1 (877) 358-5571.