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Garmin  |  SKU: GAR-014

Garmin Tacx NEO Bike Plus


The Garmin Tacx NEO Bike Plus from ZiahCare elevates home workouts by simulating outdoor cycling experiences with realistic road feel and gradient simulations. It's engineered for silent operation and provides precise metrics for power, speed, and cadence, ideal for intense sprints. The trainer is highly adaptable, with adjustable stem, seat, and crank settings to fit multiple users. It integrates seamlessly with the Tacx Training app on compatible devices, offering structured training plans and the option to access premium content for a more engaging training session.

    Smooth & silent operation

    Connects to popular training apps

    Easy-to-adjust height settings

    Fans controlled by metrics

    Multi-device compatibility

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Shipping & Returns

Domestic Shipping:

ZiahCare offers free standard shipping on all orders shipped within the United States. However, please note that not all products ship to Hawaii, Alaska, and Puerto Rico. If they do, additional shipping costs and longer delivery times will apply.

Delivery estimates depend on the product and manufacturer. Custom orders may have longer lead times, and we will communicate the expected delivery time at the time of order confirmation.

Most saunas, steam products, fitness equipment, yoga products, smartwatches, and float tanks typically deliver within 3 to 7 business days from the time of order

Shipping carriers vary depending on the size and weight of your order. Heavier items (saunas, fitness equipment, etc.) are typically shipped via LTL Freight or FedEx and may require a signature for delivery confirmation. Smaller items are typically shipped via USPS, UPS, or FedEx. The shipping carrier used will be attached to the order shipping confirmation we send via Email or SMS along with instructions on how to receive your order to ensure a smooth delivery process. 

International Shipping:

Shipping rates are calculated at checkout based on your address, as well as the weight and dimensions of your order. For orders being delivered to the United Kingdom, Canada, New Zealand, or Australia, a 3% packaging and handling fee will be added to your total. For all other countries, a 7.5% shipping and handling fee will be added to your total. 

Delivery times vary depending on the product and manufacturer. Custom orders may require additional lead time, which will be communicated during order confirmation. Rest assured, we strive to provide the most accurate delivery estimates to ensure your satisfaction.

Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via phone or email.


While every product sold by ZiahCare is chosen with utmost confidence, we understand that you might have second thoughts or find that your purchase doesn't meet your expectations. Therefore, we offer a 30-day return policy for most of our products. This means that you have 30 days after receiving your order to request a return. Please note that all returns are subject to return shipping costs and may incur restocking fees.

It's crucial to inspect your products upon delivery. In the case of any damages, please document these by taking photos and send them to within 24 hours of the product's arrival. Please also include your name, email used to place the order, order number, and description of the issue.

ZiahCare reserves the right to inspect all return products and may reduce the credit if the product returned is damaged, not in "like new" condition, or incomplete. "Like new" means that the items you ordered must be unused and not show any visual signs of wear. Returns may be subjected to a 25% restocking fee depending on the product.

Once we receive and inspect your returned item, we will notify you of its approval status. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified number of days.

Please note that ZiahCare is an authorized distributor for all products listed on and strictly adheres to each brand's individual policies.

If you have any questions, please feel free to contact us at or give us a call at (855) 613-5947 and one of our team members will be happy to assist you.

About Garmin

Garmin is a global leader in GPS navigation and wearable technology, dedicated to engineering products that enhance life outdoors and the pursuit of passions. With a team of over 19,000 associates across 35 countries, Garmin serves the automotive, aviation, marine, outdoor, and fitness markets with innovation and a commitment to beating yesterday. Their mission focuses on creating superior, essential products across various sectors, aiming to be the global leader recognized for compelling design, superior quality, and exceptional value. At the core of Garmin's culture are honesty, integrity, and respect, driving their commitment to outstanding customer service and performance, embodying their vision and values in every product and interaction.

Payment & Security

Payment methods

  • American Express
  • Discover
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Handlebar shifter customization

The Tacx NEO Bike Plus introduces customizable handlebar shifters, allowing users to configure them to mimic Shimano, SRAM, or Campagnolo shifting styles. This feature significantly enhances the bike's versatility and realism. Users can adjust the shifter layout via the Tacx Training App, providing a more authentic road cycling experience. The default configuration includes buttons for shifting front and rear gears up and down, with additional control buttons for accessing in-bike settings and adjusting features like fan speed. This customization extends to the NEO Bike Smart through a beta update, demonstrating Garmin's commitment to improving user experience across their product line.

USB port power enhancements

The Tacx NEO Bike Plus features significant improvements in USB port power output, addressing a common issue with the previous model. One of the two USB Type-A ports now delivers 12 watts of power, a substantial increase from the original version. This enhancement allows for better charging capabilities, particularly for power-hungry tablets and other devices during extended training sessions. Despite this improvement, some users may still experience gradual battery drain on high-performance tablets during long rides. The upgraded USB port power is part of Garmin's effort to enhance the overall user experience, aligning the NEO Bike Plus with modern device power requirements and improving its functionality as an all-in-one training solution.

Crank length adjustability

The Tacx NEO Bike Plus offers enhanced crank length adjustability, featuring five options ranging from 165mm to 175mm in 2.5mm increments. This expanded range improves upon the previous model's three-option system, eliminating the need for adapters or additional components. The crank length can be easily adjusted using the bear-claw style cranks, allowing riders to match their road bike setup or optimize their fit based on height and inseam measurements. For precise configuration, users can verify and adjust the crank settings through the Tacx Training app. This increased adjustability caters to a wider range of rider sizes and preferences, although some cyclists may still find the 165mm minimum length insufficient for optimal fit.

Frequently Asked Questions

How does the Neo Bike Plus handle steep inclines?

The Neo Bike Plus offers a maximum grade simulation of 25%, providing realistic resistance to mimic challenging climbs, though some users find it exceptionally tough on steeper gradients. It features dynamic inertia for a more lifelike experience, customizable gear shifting to mirror major cycling brands, and power accuracy within +/- 1%. Recent firmware upgrades have enhanced its ERG mode, improving gear transitions and power level maintenance during structured workouts. While it excels in simulating steep inclines, the resistance may feel more intense than actual outdoor rides on extreme slopes.

What are the key features that make the Neo Bike Plus suitable for indoor cycling?

The Garmin Tacx Neo Bike Plus offers a highly immersive and realistic indoor cycling experience, capable of simulating various road surfaces such as cobblestones and gravel. It features a maximum power output of 2200 watts with an accuracy of +/- 1%, and can simulate challenging climbs up to a 25% grade. The bike boasts customizable shifting to mimic Shimano, SRAM, or Campagnolo systems, along with advanced connectivity via ANT+ and Bluetooth for integration with training apps like Zwift and TrainerRoad. It includes a 4.5" integrated display, extensive adjustability for personal fit, and two USB charging ports. Dynamic inertia enhances the realism of the ride, and with multiple training modes and no need for calibration, it is suitable for both serious cyclists and professional training.

What are the advantages of the new crankset design in the Neo Bike Plus?

The updated Neo Bike Plus now offers five crank length options, an increase from the previous three, allowing for greater customization to individual rider preferences without the need for adapters or tools, simplifying adjustments. This feature, combined with a potentially more durable "bear claw" style crank and a thinner seatpost that reduces thigh rub, enhances comfort and usability. These improvements make the Neo Bike Plus more suitable for households with multiple riders, representing a series of incremental upgrades aimed at increasing the bike's versatility and ease of use rather than a major overhaul.

What are the benefits of the customizable shifting options on the Neo Bike Plus?

The Garmin Tacx Neo Bike Plus features customizable shifting options that replicate Shimano, SRAM, or Campagnolo styles, enhancing the realism of indoor rides by matching the shifting experience to a rider's outdoor bike. This customization reduces the learning curve, maintains muscle memory for competition, and caters to cyclists with varied preferences or those who use multiple outdoor bikes. Users can also adjust virtual gear configurations, adding versatility to training scenarios. The improved ergonomic handlebar design integrates these customizable shifters more closely with real road bike shifters. Overall, these enhancements make the Neo Bike Plus more appealing to serious cyclists by offering a more engaging and personalized indoor cycling experience.

What are the main differences between the Garmin Tacx Neo Bike and the Neo Bike Plus?

The Garmin Tacx Neo Bike Plus is a relatively minor and incremental upgrade to the previous Tacx Neo Bike. The main differences include:

  • Handlebar and Shifter Design: The Neo Bike Plus features a totally revamped handlebar and shifter design, making it virtually identical to real road bike shifters. This allows for customization to replicate Shimano, SRAM, or Campagnolo shifting styles.
  • USB Port Power: The Neo Bike Plus has increased the USB port power to 12W for one of the two ports, making it easier to sustain more power-hungry tablets.
  • Crank Length Options: The Neo Bike Plus offers five different crank lengths, whereas the previous model had three options.
    Seatpost Design: The seatpost has been tweaked to be thinner, minimizing thigh/leg rub.

These updates are primarily focused on refining the ergonomics and user experience rather than introducing major new features. The Neo Bike Plus still maintains the high-end performance and simulation capabilities of its predecessor, making it a solid choice for serious cyclists looking for a realistic indoor riding experience

How does the Neo Bike Plus perform in terms of road feel simulation?

The Garmin Tacx Neo Bike Plus offers advanced road feel simulation capabilities:
Surface Simulation: It can simulate various road surfaces, including cobblestones, gravel, and concrete, providing a realistic feel for the rider.

  • Dynamic Inertia: The trainer maintains a sense of forward motion based on speed and gradient, enhancing ride realism.
  • Vibrations and Resistance: The motor and electronics work together to produce vibrations and resistance changes that mimic sensations of riding on different surfaces.
  • Downhill Simulation: The Neo Bike Plus can simulate downhill sections by driving the flywheel forward, creating a faster spinning sensation.
  • Platform Compatibility: The road feel features work with various training platforms, including Tacx Films and Tacx Training software.

The effectiveness of the road feel simulation may vary depending on the specific training platform and connection method used. Overall, the Neo Bike Plus offers a highly realistic road feel simulation when used with compatible software, contributing to an immersive indoor cycling experience.

garmin tacx neo bike plus smart trainer gar014 mockup 5

Garmin Tacx NEO Bike Plus


The Garmin Tacx NEO Bike Plus from ZiahCare elevates home workouts by simulating outdoor cycling experiences with realistic road feel and gradient simulations. It's engineered for silent operation and provides precise metrics for power, speed, and cadence, ideal for intense sprints. The trainer is highly adaptable, with adjustable stem, seat, and crank settings to fit multiple users. It integrates seamlessly with the Tacx Training app on compatible devices, offering structured training plans and the option to access premium content for a more engaging training session.

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